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08/06
2008

How To Fix USB Browser Mouse Problem in Vista

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Stupid Windows Vista has this annoying problem: it doesn’t detect unpopular brand’s mouse easily. When it happened, it will display a pop-up with the following message:

Windows found driver software for your device but encountered an error while attempting to install it

USB Browser Mouse

An error occurred during the installation of the device

The driver installation file for this device is missing a necessary entry. This may be because the INF was written for Windows 95 or later. Contact your hardware vendor.

If you know the manufacturer of your device, you can visit its website and check the support section for driver software.

According to Techguy forum, the problem occurs because Windows Vista couldn’t find the driver for generic mouse (msmouse.inf). So if you have one (you can search it on your Windows folder / subfolder), you can manually direct the driver installation process to the folder that contain the driver.

I’ve tried that procedure, but strangely, the file doesn’t exist :| But after a bit of trial-and-error, I finally solve the problem! Here’s what I do:

  1. Open Control Panel – System – Device Manager.
  2. Double-click on the missing mouse device.
  3. Choose Reinstall Driver – Browse My Computer… – Let Me Pick…
  4. Choose HID-Compliant Mouse
  5. Done!

Isn’t that easy? If I knew about this solution before, I won’t waste several mice on the trash bin…

How To Fix USB Browser Mouse Problem in Vista is written by cosa and posted under Article , , , , , , , . If you like it, you might consider subscribing to our feed, follows us on Twitter, or receive our latest posts via email. Or else, you could also or store it to your favourite social bookmark sites. Further information about this article can be found.

19 Comments »

  1. 1
    Prakash says:

    Thanks…

  2. 2
    Vennoot says:

    Hey, it works!! Thanks a million, guys! You rock!

  3. 3
    wooly1 says:

    Thanks loads. Simple and works a treat. Well Done

  4. 4
    axsnow says:

    Where do you find the HID-compliant mouse file when you “Browse my computer?”

  5. 5
    mfvallega says:

    It works perfectly! my friends were also amazed with you guys! thanks.

  6. 6
    dave says:

    thanks so much that made my day

  7. 7
    Jennifer Cayer says:

    Thank you Thank you Thank you!!!!!!!!!!!!!!!!!!

  8. 8
    Marce says:

    THANKS A LOT!

  9. 9
    em says:

    you are a star!! was just about to throw it through it through the window……thanks soooo much!

  10. 10
    em says:

    you are a star!! was just about to throw it through the window……thanks soooo much!

  11. 11
    airborn says:

    Many thanks!

  12. 12
    tilt81 says:

    Thank you so much! Big smile! :-D

  13. 13
    Soulie says:

    OMG THANK YOU. Yay no more touchscreen.

  14. 14
    hengky says:

    thanks
    it worked!!!

  15. 15
    dale says:

    you’re the best. I got this Gigaware Radio Shack mouse and have been putzing around for two hours . . . found you and fixed all.

    Thanks

  16. 16
    Michael Marriott says:

    Your mouse could just be dirty inside try spraying some clipper cleaner into it. This worked for me and I have no more problems…………..M

  17. 17
    Metka says:

    2 problems: 1. there is no reinstall option, the closest thing to it is an update driver option, 2. HID-Compliant Mouse doesn’t exist on my system apparently

  18. 18
    JSO says:

    Fantastic! Thanks bunches.

  19. 19
    DML says:

    THANK YOOOOUUUUU. It actually has worked. thanks again.
    PS to all: if ur problem mouse appears twice as unknown device in ur device manager, you will need to repeat the procedure (reinstall, mice and other pointing devices, HID compliant mouse) for both of those

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